Withdrawal form

Information about return

You have the right to to send your product return within 14 days after receipt without giving any reason.  You will be credited the full order amount, including shipping. Only the costs for the return of your home to the shop for his own account. If you use your right of withdrawal, the product with all accessories and in original condition and packaging will be returned to the entrepreneur.

To exercise this right, please contact us via [email protected] We will then refund the order amount owed within 30 days if the product is received in good order.

You can here download the withdrawal form.

Returns Exceptions 

Exclusion of the right of withdrawal is not possible for products:

a. In the sealed products. When the seal is broken when these products are not returnable.
b. which have been created by the entrepreneur to the consumer's specifications;
c. that are clearly personal in nature;
d. that can not be returned because of their nature;

e. that spoil or become obsolete;
f. whose price depends on fluctuations in the financial market on which the entrepreneur has no influence;
g. for individual newspapers and magazines;
h. for audio and video recordings and computer software that the consumer has broken the seal.

Identity entrepreneur
26, Emile Vanderveldelaan 
B-2845 Niel / Belgium
[email protected]
0032 471/473498

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