Shipping & Returns

Delivery.

  • If you have completed entirely on working days before 13.00 your order, it will be processed the same day.
  • Orders after 13.00 will be processed the next business day
  • Orders on Saturday / Sunday / holidays are processed the next business day.
  • The delivery of the order depends on the courier. If the package after 5 days after it is sent by us have not arrived then we ask you to contact us.
  • Deliveries are made by the services of Bpost Belgium.
  • In case of payment by the payment method "bank transfer (prepayment)" can delay the bench traffic cause delays in delivery.
  • If products are not in stock the transmission will take place at a later time. When this is the case we will inform you. Every effort is made to have a large portion of our products in stock. For specific information about the delivery, you can always contact us.

Shipping Belgium

Deliveries from 0g to 2kg: € 6,50
Deliveries from 2kg to 5kg: € 6.95 
Deliveries from 5kg to 10kg: € 9.95
Deliveries from 10kg to 20kg: € 9.95 
Deliveries exceeding 20 kg: € 12.95

Deliveries insured shipping: € 9.95

In shipping, VAT is included.

Shipping Netherlands, France, Luxembourg, Germany

Deliveries from 0g to 2kg: € 9.95
Deliveries from 2kg to 5kg: € 12.95
Deliveries from 5kg to 10kg: € 15.95
Deliveries from 10kg to 20kg: € 19.95
Deliveries exceeding 20 kg: € 29.95

Deliveries insured shipping: € 12.95 

In shipping, VAT is included.

Shipping United Kingdom

Deliveries from 0g to 2kg: € 12,95
Deliveries from 2kg to 5kg: € 15,95
Deliveries from 5kg to 10kg: € 19,95
Deliveries from 10kg to 20kg: € 29,95
Deliveries exceeding 20 kg: € 34,95

Deliveries insured shipping: € 15,95 

In shipping, VAT is included. 

Shipping Other Countries EU

Deliveries from 0g to 2kg: € 15,95
Deliveries from 2kg to 5kg: € 19,95
Deliveries from 5kg to 10kg: € 24,95
Deliveries from 10kg to 20kg: € 29,95
Deliveries exceeding 20 kg: € 34,95

Deliveries insured shipping: € 19,95 

In shipping, VAT is included.

Shipping Other Countries NOT EU

Deliveries from 0g to 2kg: € 19,95
Deliveries from 2kg to 5kg: € 24,95
Deliveries from 5kg to 10kg: € 29,95
Deliveries from 10kg to 20kg: € 34,95
Deliveries exceeding 20 kg: € 39,95

Deliveries insured shipping: € 24,95

In shipping, VAT is included. 


How can I return a product?

Babystock.be attaches great importance to a satisfied customer. Unfortunately, it is possible that you are not completely satisfied can about your received items. You can order your request within the period of 14 days to return it to us. Handle in this case always returns procedure below:

1) Send your package if possible in original packaging return to the address below:
Babystock - 26,Emile Vanderveldelaan  - B-2845 Niel / Belgium
Add in your package is always a copy of the order confirmation / invoice and return form to. Without this information, your return can not be processed and payd.

The return form you can print the category "return form"

2) Send us beforehand by email ( info@babystock.be ) the following information:
- Your bank account - Bank name - ascription of the account - IBAN (only for foreign account holders) - BIC code (only for foreign account holders) - Order confirmation / invoice number of the return-driven package
With this information, we are informed that you are going to send a packet return. Upon receipt of your package and the above information, we will create a credit note and then the relevant amount within 30 days refund to you.
The refund will be done through the chosen payment module

 Products excluded from return:

- Products ordered especially for you
- Products purchased at a discount, promotion or other end-range prices
- Products damaged

Returned products must be perfect resalable!